How Can I Swap or Replace My Proxies on PrivateProxy.me?
PrivateProxy.me allows users to swap or replace their proxies through a straightforward process. This article provides a comprehensive guide to proxy swapping, including the frequency, costs, and additional options available.
Overview of Proxy Swapping Policies
Free Monthly Swap: Users can swap their proxies once per month for free. This is done through the 'Swap' button available in your account dashboard.
Additional Swaps: If you need more than one swap per month, additional swaps are available for a fee. The cost depends on your package.
Support-Assisted Replacements: Proxy replacements requested through support are free and do not consume your free monthly swap.
Policy Restrictions: Proxy swaps are subject to a one-month interval policy. If your account indicates that you cannot swap before one month has passed, this is due to the configured swap interval. However, support-assisted replacements are not restricted by this interval.
Package Upgrades: Users can upgrade their proxy packages to include additional proxies. This process involves contacting the support team, specifying the number of proxies needed, and confirming any specific requirements such as proxy locations or types.
Step-by-Step Guide to Self-Service Proxy Swapping
Log in to Your Account: Access your PrivateProxy.me account dashboard.
Locate the 'Swap' Button: Find the 'Swap' button next to the proxy you wish to replace.
Initiate the Swap: Click the 'Swap' button to replace your current proxy with a new one.
Confirm the Swap: Follow any on-screen prompts to confirm the swap.
If you see a message indicating that no free swaps are available, it means your monthly free swap has already been used. The next free swap will become available after the 30-day period.
Additional Options for Proxy Swapping
Location-Specific Requests: Proxies can be switched to different subnets or countries upon request. New IPs from different subnets can be assigned based on availability.
Manual Assistance: If you encounter issues with the self-service option, you can request manual assistance from support to replace your proxy.
ISP Preferences: If you require IPs from a specific ISP (e.g., CenturyLink), mention this in your request. The support team can provide options based on availability.
Geolocation Adjustments: While you can select a country during subscription setup, city or state-level adjustments (e.g., New York) must be requested through support.
Package Upgrades and Discounts: If you need to upgrade your proxy package, the support team can assist with adding additional proxies to your plan. Discounts or promotional codes, such as '50OFF,' can also be applied during this process by the billing team.
Frequently Asked Questions
Can I replace an IP if it’s flagged or not working for registrations?
Yes, flagged IPs can be replaced by contacting support and explaining the issue. The team will provide a new proxy IP.
Are IP replacements free?
Yes, IP replacements are free. You can request replacements and specify the required region for your needs.
Can I choose specific IPs for my subscription?
You can select a country during subscription setup, but specific city or state adjustments must be requested through support.
What happens if I use my free monthly swap?
Once your free monthly swap is used, additional swaps will incur a fee. The next free swap will become available after 30 days.
Can I swap my proxy before one month has passed?
No, the one-month interval policy applies to all accounts. Proxy swaps are only available once every 30 days unless additional swaps are purchased.
Does a support-assisted swap consume my free monthly swap?
No, support-assisted swaps do not consume your free monthly swap.
Can I swap static proxies?
Yes, static proxies can be swapped once per month for free using the 'Swap' button in your account dashboard. Additional swaps are paid. By following these guidelines, you can efficiently manage your proxies on PrivateProxy.me and ensure uninterrupted service.
Can I upgrade my proxy package?
Yes, you can upgrade your proxy package by contacting the support team. Specify the number of additional proxies you need, and the billing team will update your package accordingly. Discounts or specific requirements, such as proxy types or locations, can also be discussed during this process.
How can I apply a discount code to my plan?
To apply a discount code, such as '50OFF,' contact the billing team. They will ensure the code is applied to your upgraded package or existing plan.