If your proxies stop working for you, you can click on the SWAP button inside your account.
Replacing proxies can address connectivity issues or meet location preferences. Note that one free swap is available per month, with additional swaps incurring fees based on your package.
PrivateProxy.me offers two options for replacing proxies: manual replacement using the Swap button in your account dashboard, and support-assisted replacement where the support team updates your proxy list based on your request.
Please note that the number of swaps we can do as part of your subscription is limited.ย
The free swap is available once a month, and additional swaps may incur fees depending on your subscription package.
To manually replace a proxy, log in to your account, locate the Swap button in the dashboard, select the proxy to replace, and confirm the swap. Alternatively, when requesting support assistance, provide the proxy details, specify location preferences, and confirm new assignments if applicable.
Consult with our representatives in chat to resolve this.
When contacting support, include the proxy details, specify any location preferences, and confirm the new assignments to ensure a smooth replacement process.
